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Archives for August 2018

Tech Talk Thursday – Sad Songs, Music Stats & Dodgy Passwords

user · August 30, 2018 ·

Hello!

It may be the last week of summer but we have some great tech treats to brighten up your commute.

This week we share news on facial recognition regulation; show how statistical analysis could solve song authorship; reveal the saddest number one song ever; and show why numbers and capital letters do not make a good password policy.

Cheers! The Vibrant Tech Team

Top Tech Stories This Week

Here’s What Two Executive Surveys Revealed About Blockchain Adoption

PwC’s report, published on Monday, revealed that 84% of 600 executives surveyed indicated their companies are “actively involved” with blockchain. On Tuesday, Deloitte published its survey results, showing that nearly three-quarters (74%) of respondents reported their organizations see a “compelling business case” for the use of blockchain.

 


Lennon or McCartney? can Statistical Analysis Solve an Authorship Puzzle?

It was a mutual Beatles passion that led Mark Glickman, senior lecturer in statistics at Harvard, and Jason Brown, professor of mathematics at Dalhousie University, to wonder whether a stylometric approach could answer the burning question: Lennon or McCartney? As Glickman explains, for most Lennon-McCartney songs, it is well-known and well-documented which of the two wrote the song. However, a surprisingly large number of songs (or portions of songs) have disputed authorship.

 


Vertical Spotlight: Machine Learning for Customer Service

Machine Learning is making strides in automating and improving parts of the Customer Service (CS) stack quickly, like auto-routing tickets to the right agent or improving your knowledge base. Use cases can generally be split along two axes: improving the customer experience and saving the big bucks.

 


Can Data Reveal the Saddest Number One Song Ever?

Data journalist Miriam Quick put Spotify’s new algorithm to the test, analysing over 1000 tracks to find the saddest pop songs to top the charts. The results were surprising.

 


No, Eight Characters, Some Capital Letters and Numbers is Not a Good Password Policy

Internal cybersecurity audits rarely make it to the public domain, but when they do it’s often an eye-popping read. Take the Western Australian (WA) Auditor General’s 2017 recent report on the state of user account security in an Aussie state which tends a mammoth 234,000 Active Directory (AD) accounts across 17 state agencies.

 


How Should we Regulate Facial Recognition?

A string of embarrassing stories in recent months has driven home exactly how dangerous the technology can be in the wrong hands, and it’s led to new calls for regulation. Even Microsoft, one of the largest providers, has called on Congress to place some kind of restriction on how and where the technology can be used.

The Do’s and Dont’s of Creating Great Content

user · August 30, 2018 ·

Content.  It’s a term that we are all familiar with and yet it has wildly different meanings for everyone.  If you’re anything like me, you start your day off sifting through the morning’s “need-to-know” news stories and thumbing through mindless social media posts before even getting out of bed.

We all generate and share content as a reflection of ourselves.  Because of that, we spend a significant amount of time finding that perfect mix of quirky yet intelligent posts for our blogs, captions, or memes.  Brands should be no different.  Scratch that, smart brands should be no different.  All too often, brands are consumed with the need for aligning with the latest trends, when in reality, that means they are only relating to a portion of their intended audience.  There is no perfect algorithm for creating content that sticks, but there are a few key do’s and don’ts that can help weed out the unnecessary and get your brand noticed…by those who actually want to see it.

 

The Do’s

Do: Differentiate yourself

78% of CMOs say that custom content is the future of marketing and over 52% of marketers say the ability to target and personalize content is fundamental to their online strategy. So, it is no surprise that advertisers are gravitating towards the story-telling approach, and fast.  It’s not only smart but it is necessary and what’s absolutely crucial is differentiating yourself within the endless sea of branded content.

Always asks yourself, ‘will they actually care?’ or ‘would they share it with friends?’ With over 27 million pieces of content being shared each day, there is no question that the competition is stiff.  Everyone can create content but truly reaching, engaging, and connecting with a user on a personal level is the secret to creating content that will resonate.  Pinpoint your biggest differentiator and find your brand personality in the process.  Don’t try to be among the popular crowd, rather create your own recognizable voice and let those who it resonates with come to you.

Do: Speak their language

People turn to the internet to be informed and entertained.  While creating your own voice is the priority, you don’t want to lose sight of who you’re speaking to.  Get on their level and give them content they would likely find themselves when browsing the internet.  Reach them in the environments they are seeking out and hit them with a contextually relevant message that speaks to them and their interests.

Do: Create content that resonates

Let’s face it, as a brand, your competition is pretty much everyone.  Any brand with a message to share is out there sharing it. You can’t take your current strategy, mold it a different way, and then expect it to go viral. You need to find what it is about your brand that is valuable to the consumerand let the creativity run wild. Simply, find its best feature and emphasize it.  Sometimes that requires stepping out of the comfort zone, but a little something out of the ordinary or going for that shock value will pique the audience’s attention and keep them coming back – now that’s something you can’t put a price on.

 

The Don’ts

Don’t: Go for quantity over quality

It’s better to share a few GREAT nuggets and insights than scrape the bottom of the barrel for a long list of mediocre anecdotes.  All too often, brands try to keep up with the hottest stories and latest trends.  Don’t align with trending content for the sake of aligning with trending content.  Trying to fit in with the cool kids rarely gets you a seat at the lunch table. On the contrary, it discredits you as a brand that can think on its own.  Feeding too much to a user loses their attention so keep it brief and straight-forward and never lose sight of that end goal. Find your niche and stick to it so that you identify with those who matter most to your brand.

Don’t: Get greedy

Let me set the scene.  You’re sitting on a conference call with multiple parties trying to align to a campaign strategy.  Before you know it the call ends where everyone agrees they are on the same page. And yet you walk away with the key objective(s) being awareness, engagement, purchase intent, and everyone’s favorite…conversions.  Wanting every KPI under the sun is something we all deny, and yet they are the foundation of so many of our campaigns.  While of course that is the ideal, it isn’t realistic.  When it comes to content, focus first on one main strategy and do it well. Then, when you see how your audience reacts, you’ll know what else you can add to your strategy.

 Don’t: Sell. Period. 

Good content often involves a brand removing itself from the conversation altogether.  This may be hard to imagine and you’re probably asking yourself, ‘why create all this great content and not get all the credit for it?!’ Two very important reasons.  First, you position yourself as a thought leader, a brand who just ‘gets it’ and can be a trusted source of knowledge.  Second, you bring value to the consumer and, in turn, they will invest their time with you.  You have an opportunity to bring something to the table that other brands cannot.  By removing a blatant ‘sell’, you end up building rapport with your consumer which will leave them coming back for more.

Now for the Holy Grail.   While there isn’t one right formula, there are some ingredients that simply must go together. Provide users with content they want, in spaces they expect to see it.  Offer knowledge or stimulating entertainment at a time when they are most open to your brand message.  Giving your audience content that is relevant to what they are already seeking out on their own will only enhance their experience and make you a more relatable brand.  Once you marry content with contextual relevancy, you’ve mastered the craft.

Be Seen and Be Heard – The Rise of Attention in Advertising

user · August 28, 2018 ·

I returned to London after the long bank holiday weekend, having indulged in some well-deserved down time and actually ‘switching off’.  I jumped on the train and like every other commuter crammed in next to me, I instantly reached for my smartphone to check messages, the news; indeed, anything that would help me escape from the journey and start my day. Then it dawned on me; having stepped away from this routine, it was glaringly obvious how much my fellow commuters and I rely on an ‘always on’ world. There’s no downtime, or chance to embrace a little peace, we are constantly finding an excuse to access the web and to seek new and specific types of content to keep us engaged.

This ‘always on’ culture brings about a new age of consumers, one that advertisers no longer have a specific time window to target and capture, but one of which they need to earn and retain the attention in a content-heavy space.

Brands, advertisers and marketers are aware that the consumer focus is on digital, but it is how they retain focus and stand out in a burgeoning marketplace that will allow them to be successful in reaching this generation of consumers.

Viewability

The subject of viewability is one of the hottest digital world topics. The current industry standard from MRC and the IAB for a viewable display ad impression is a minimum of 50% of pixels in view for at least one second, and for a viewable digital video ad impression, a minimum of 50% pixels must be in view continuously for at least two seconds. But not everyone felt that this was enough, sparking a keen interest in what constitutes a viewable ad and whether it could be used as a tradeable currency. Group M in particular took a strong stance on the subject, asking all partners to comply to its standard of 100% of an advert being seen for at least 1 second. At Vibrant, we paid close attention to the industry reaction and partnered with MOAT back in December 2014 to ensure all ads comply to Group M Standards. We continue to develop our solutions and ensure ads not only are contextually relevant, but also comply with being seen, which is something on which we continue to take a strong stance in 2018.

However, whilst this goes some way towards producing high quality ads and is a far better method than buying a non-viewable impression, is it enough just to be seen? With the ever looming bot issue, and consumers showing less enthusiasm for content, how can brands continue to make impact with real human audiences, ensuring they are interacted with and ‘heard’?

Attention

Attention is possibly one of the most important and scarcest resources that exists. It’s what marketers value most and is key to capturing and resonating with an ‘always on’ audience.  As mentioned previously, people are constantly connected and subsequently busy, often flipping between different things, rather than focusing on one particular task. This fragmented and unfocused consumer behavior is establishing a need for more digestible and relevant content than ever before, and it’s important for advertisers to know that an audience has really seen and appreciated what they have to offer.

So how do we go about measuring and ultimately obtaining relevant attention?

As I’ve already touched on, the industry has made a start on this by checking that an ad was there in the first place (this is where viewability metrics come in). But it is technology that will take us on to the next step and allow us the potential to quantify attention. We can use it to answer questions such as how long was the ad there (in-view time)? did the person interact with the ad (universal interaction)? how long did the interaction last (universal interaction time)? and so on. Being armed with this kind of information will give marketers a better understanding of the environment in which their ad was displayed and allow them to make smarter decisions in future.

It’s not only about measuring the attention, but also how we intrigue our audience and, thus, engage them with the ad in the first place. Unrelated and invasive advertising is irritating and can disrupt consumers browsing pleasure. By getting creative with brand content, by placing it within relevant editorial that is in-line with consumer’s interests, and by making it a user-initiated experience, we can not only help consumers enjoy their advertising experiences but also provide brands with the gateway to gaining the right kind of attention.

This need to focus on attention and to share it gives rise to it’s potential as the newest time-based metric in the market.

Ultimately the digital world can be more successful in this ‘always on’ culture if brands focus on being both ‘seen’ and ‘heard’.

Tech Talk Thursday – Cancelling Subscriptions, Workaholism & Emerging Tech Hypes

user · August 23, 2018 ·

Welcome to our weekly ‘Tech Talk Thursday’ compiled by Vibrant’s Tech team!

Each week we bring you the stories and videos that have filled our conversations at the coffee machine, printer, sandwich shop, train station… you see, we really do love chatting tech.

This week we’re sharing some great reads on subscriptions you may no longer need in your lives; why emerging tech trends can be soo wrong; and how radio astronomy is being ‘played’ again.

Have a great friday, and an even better weekend!

The Vibrant Tech Team

Top Tech Stories This Week

Will Elon Musk’s 120-hour a Week Stop Us Worshipping Workaholism?

To keep production of the Tesla Model 3 on track Musk recently confessed he had been working 120-hour weeks. “All night – no friends, nothing,” Musk emotionally told the New York Times. However, the reaction from fellow multimillionaires and entrepreneurs like Arianna Huffington, called out workaholism for what it really is. “This is not about working hard,” Huffington wrote. “It’s about working in a way that allows you to make your best decisions. Working 120-hour weeks doesn’t leverage your unique qualities, it wastes them.”


This Start-Up Incubator Wants to Build the Next Internet on Ethereum

The technologists and entrepreneurs working at the Consensys warehouse collaborate on ways to expand Ethereum’s infrastructure—a practice they call ‘mesh’—as they compete to finish their own apps. “The kinds of things that we’re building here are going to be the foundational elements or the building blocks of economic, social, and political systems over the next few decades,'” says Joseph Lubin, cofounder of Consensys.


The Rebirth of Radio Astronomy

“Radio astronomy is really, really unique in the kinds of astrophysics that we can study,” says Brian Kent, an astronomer at the National Radio Astronomy Observatory. This article looks at a more sustainable approach to Astronomy to bringing it back to measuring radio waves heard from remote space.


Gartner’s Great Vanishing: Some of 2017 Emerging Tech Just Disappeared

Every year Gartner publishes its annual “Emerging Technologies Hype Cycle”. For two decades it perpetuates the idea that emerging technology trends follow a repeatable path. Nine emerging technologies identified last year by Gartner in the corresponding Hype Cycle report have vanished. see which ones…


The Services we Cancelled this Year.. From MoviePass to Netflix

The Verge polled their team to see what services they’ve ditched this year. A novel approach to asking which ones they’ve signed up to. Read on to see which subscriptions and services were cancelled (even in trial stage).

Tech Talk Thursday! Influencing Robots & Political Parties

user · August 16, 2018 ·

Hello!

The Tech team are signing in for our weekly post on the news and views that have captured our tech minds this week.

This week we share the latest wearable tech from Samsung, discuss how robots are trusted by kids, and talk about Google’s transparency for political ad spend.

Cheers! The Vibrant Tech Team

Top Tech Stories This Week

Samsung Galaxy Watch: A Tough and Classy Activity Tracker

Great review from The Register on Samsung’s latest venture into wearable tech. The Gear branding has been dropped for the first “Galaxy Watch”, which looks both classy and robust – and touts a very long battery life. It looks like Samsung are a real contender for Smartwatch innovation.


Children instinctively Trust and Conform with Robots

Children aged between seven and nine tend to trust and conform to behavioural norms set by robots, University of Plymouth research has found. Adults were largely uninfluenced by robot test-takers around them, although they were, as expected, influenced by their human peers.


Google Provides Data on U.S. Political Advertising

The move follows similar steps from Twitter  and Facebook  in late June, as social media platforms face the threat of U.S. regulation over the lack of disclosure on such spending. The data available here from Alphabet Inc’s Google gives details on advertisers who have spent more than $500 on political ads from May 31, 2018.


Google Bod wants Cookies to crumble and be Made into Something More Secure

A key member of the Google Chrome security team has proposed the death of cookies to be replaced with secure HTTP tokens. The idea is that tracking code would be controlled by a browser through a secure HTTP header, passed along when someone visits a given website, rather than held on the server.


We Have Finally figured Out How to Snap Spaghetti in to Two Pieces

It is a puzzle that has perplexed physicists for decades: hold a strand of dry spaghetti at both ends, bend it until it snaps, and you will always end up with three or more pieces. A team of mathematicians led by Jörn Dunkel at the Massachusetts Institute of Technology have concluded it is possible, provided you add a twist into the mix.

 

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